Terms & Conditions
1. Introduction
These terms and conditions govern your use of the Modelandkits website at modelandkits.com and your purchase of goods from us. By placing an order, you agree to be bound by these terms.
2. The Contract
A contract between us will be formed when we send you an order confirmation email. You must ensure all information provided is accurate and complete.
3. Products and Pricing
All products are subject to availability. Prices are shown in GBP and include VAT where applicable. We reserve the right to modify prices and product information at any time.
4. Orders
You must be at least 18 years old to place an order. We reserve the right to refuse or cancel any order at our discretion.
5. Delivery
Delivery times are estimates only and are not guaranteed. Risk in the products passes to you upon delivery. For full delivery information, please visit our Delivery Policy on modelandkits.com.
6. Returns and Refunds
Our 30-day returns policy applies to all full-priced items in their original condition. Sale items can only be returned if faulty. For detailed returns information, please see our Returns Policy on modelandkits.com.
7. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Modelandkits and is protected by intellectual property laws.
8. Account Registration
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
9. Limitation of Liability
Our liability to you shall not exceed the total value of your order. We are not liable for any indirect or consequential loss.
10. Force Majeure
We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control.
11. Privacy
Your privacy is important to us. Please refer to our Privacy Policy on modelandkits.com for information about how we collect and use your data.
12. Governing Law
These terms are governed by English law. Any disputes shall be subject to the exclusive jurisdiction of the English courts.
13. Amendments
We reserve the right to amend these terms at any time. The terms in force at the time of your order will apply.
14. Severability
If any provision of these terms is found to be invalid, the remaining provisions shall remain in full force and effect.
15. Third Party Rights
These terms do not confer any rights on any third party.
16. Entire Agreement
These terms constitute the entire agreement between us regarding your use of the website and purchase of goods.
17. Contact Information
For any questions regarding these terms, please contact us through the customer service portal on modelandkits.com.
18. Complaints
We strive to resolve any complaints quickly and fairly. Please contact us through modelandkits.com in the first instance.
19. Website Use
You may not misuse this website, including by hacking, transmitting viruses, or engaging in any fraudulent activity.
20. Product Information
We make every effort to display products accurately, but cannot guarantee that your device’s display will precisely reflect the colours and details of our products.
21. Age Restrictions
Some products may have age restrictions. It is your responsibility to check that products are suitable for the intended recipient.
22. Promotional Offers
All promotional offers are subject to separate terms and conditions as stated in the specific promotion.
23. Gift Cards
Gift cards are valid for 12 months from date of purchase and cannot be exchanged for cash.
24. Pre-orders
Pre-order items are subject to availability. We reserve the right to cancel pre-orders if stock becomes unavailable.
25. Scale Models
Scale models are collectible items requiring assembly unless otherwise stated. Paints and tools are sold separately unless specified.
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